Predicting the Behavioral Intention to Use Collaborative Meeting Technologies: A Goal Attainment Mediated by Meeting Satisfaction Model

Although meeting technologies offer great benefits in increasing productivity of teamwork, their organizational adoption is often challenging. Various studies on the antecedents of adopting and using such technologies identified a number of factors that predict adoption, for example satisfaction with process. This paper presents and examines a model of a user's behavioral intention (BI) to use a collaborative technology. In particular, study the effects of satisfaction with process (SP) and perceived goal attainment (GA) in predicting a user behavioral intention (BI) to use a collaborative technology. Following Baron and Kenny's [1] procedure, we found that satisfaction with process (SP) significantly mediates the relationship between goal attainment (GA) and the behavioral intention (BI) of using a collaborative technology.