THE IMPACT OF JOB STRESS ON EMPLOYEE'S PERFORMANCE:INVESTIGATING THE MODERATING EFFECT OF EMPLOYEES MOTIVATION

This study aims to investigate the impact of job stress on employee's performance by evaluating the moderating effect of motivation. The study was conducted in banking sector in Khyber Pakhtunkhwa Pakistan. A sample of 200 employees including managers and non managers were randomly selected from different banks. A self administered questionnaire was distributed among them. Data was analyzed through regression and Pearson correlation. Findings of the study reveal that there is significant negative relationship between job stress and employees performance in the banking sector. Motivation plays moderating role in the relationship between job stress and employees performance. It has positive significant impact on employee's performance and negative significant impact on job stress. The study reveals that employees in the banking sector in Pakistan are confronting with heavy work load, conflict at work and physical work environment. This is an alarming situation of job stress for the employees of banking sector in Pakistan and motivation can be utilized in order to reduce the stress and improve employee's performance.