A process evaluation of a salutogenic intervention

The underlying structure of process evaluation and the predictors of employees’ satisfaction with a salutogenic intervention was assessed by using factor analysis and hierarchical multiple regression analysis. An organization’s management initiated an intervention to improve the psychosocial work environment in an employeeship program. 171 employees in the economy and real estate unit of the organization were surveyed. Seven interviews were conducted to develop a further understanding of the intervention process. Two process factors (communication and leadership) were significantly associated to the level of employee satisfaction with the intervention, after controlling for gender, personality, engagement, and commitment. Thus, both the richness of communication and the roles of leadership influenced participants’ appraisal of the intervention, and we were able to explain a broader scope of implementation factors that give a better understanding of the process part of interventions.