A Critical Appraisal of Human Resource Planning, recruitment and selection processes at Hotel Kong

Hotel Kong Frederik is a four-star luxury hotel situated by the Town Hall Square in central Copenhagen. This paper introduced how the hotel manager made human resource planning and how recruited and selected staff. Then the paper evaluates whether the human resource planning and the methods of training and staff development at Hotel Kong Frederik are reasonable and valuable. To write this paper, the author has interviewed the hotel manager and collected the primary information directly from the Hotel manager, Ms Hanne Hassen. The hotel manager mainly operated the reception, IT and technology departments, which is why this paper is concerned with these departments. Index Terms human resource recruitment and selection processes training and staff development