Quality Assurance in Higher Education: The Role of Students.

In this paper, we propose and discuss a conceptual framework, based on knowledge management and selective literature review, for enhancing the contribution of students in the Institutional Quality Assurance processes (IQA). The framework is related to the design of a mechanism for IQA, which ensures the improvement of the assessment and uses various methods, indicators, and criteria of auditing. The mechanism is supported by an integrated system for the evaluation of the learning practice, and it also includes a subsystem for evaluation based on Social Networking, a subsystem of learning analytics, and a subsystem for increasing the commitment to the IQA.