Interoperability governance: a definition and insights from case studies in Europe

Interoperability has become a crucial value in European e-government developments, as promoted by the Digital Single Market strategy and the Tallinn Declaration. The European Union and its Member States have made considerable investments in improving the understanding of interoperability and in developing interoperable building blocks to support cross-border data exchange and public service provisioning. This includes recent updates of the European Interoperability Framework (EIF) and European Interoperability Reference Architecture (EIRA), as well as the publication of a number of generic and domain specific architecture and solutions building blocks such as digital identification or electronic delivery services. While in the previous version of the EIF, interoperability governance was not clearly developed, the new version of 2017 puts interoperability governance as a concept that spans across the different interoperability layers (legal, organizational, semantic and technical) and that builds the frame for interoperability overall. In this paper, we develop a definition of interoperability governance from a literature review and we put forward a model to investigate interoperability governance models at European and Member State levels. Based on several case studies of EU institutions and Member States, we could draw recommendations for what the key aspects of interoperability governance are to successfully diffuse interoperability into public service provisioning.