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Meassevuring E-Service Quality, Satisfaction and Loyalty of Customer in the Online Channel of the Modern Retail
Meassevuring E-Service Quality, Satisfaction and Loyalty of Customer in the Online Channel of the Modern Retail
2020
Cláudia Miranda Veloso
Daniel Magueta
Bruno Barbosa Sousa
José Luis Carvalho
Keywords:
Loyalty
Communication channel
Advertising
Service quality
Business
Correction
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