E-GOVERNMENT PORTAL EFFECTIVENESS: MANAGERIAL CONSIDERATIONS FOR DESIGN AND DEVELOPMENT

E-government portals are considered one of the most popular conduits for offering government services, information, and products online. Synonymous to majestic gateways of large buildings, in a literal sense, e-government portals are anchor websites which provide a jurisdictional window to electronic governments by offering a single entry point for the citizen/customer and government employees to access integrated services and information for all of a government’s departments.