Using Key Performance Indicators for multi-criteria traffic management strategic decisions

In recent research work (FP7 CONDUITS) a performance evaluation framework for traffic management and Intelligent Transport Systems was developed. The new framework consists of a set of Key Performance Indicators (KPIs) for the strategic themes of traffic efficiency, safety, pollution reduction and social inclusion, and the last stages of the project saw its validation through its application to four case studies. Following up from this work, this paper presents the extension of the framework for use as a prediction tool enabling urban transport authorities to assess the impacts of relevant policies and technologies before implementing them. The first stage of the extension focused on pollution reduction, and a novel decision support tool (CONDUITS_DST) integrating the respective KPI with micro-simulation modelling was developed. Case studies executed in Brussels and Zurich demonstrated the usability and viability of the tool. This paper takes the development one step further and reports on the extension of the approach, which moves from single-criterion to a multi-criteria decision support tool through the inclusion of the KPI on traffic efficiency, again based on micro-simulation modelling outputs.