Software Quality Assurance A Study Based on Pakistan’s Software Industry

This paper investigates the role of quality management practices in software industry of Pakistan. We present a comparison between the more-experienced and less-experienced firms with respect to the critical factors of quality management. The critical factors of quality management practices in the software industry are first identified from the literature survey and validated through an empirical study. The study attempts to probe the influence of “age of quality” and “use of software” over software quality management practices and programs. The results of the study shows that the ‘age of quality” and “use of software” have partial influence over the software quality management.