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Nhi N.Y. Vo
Nhi N.Y. Vo
RMIT International University
Unstructured data
Financial services
Big Five personality traits
Customer retention
Data model
1
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7
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Leveraging unstructured call log data for customer churn prediction
2021
Knowledge Based Systems
Nhi N.Y. Vo
Shaowu Liu
Xitong Li
Guandong Xu
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Citations (7)
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