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Ralf Schweer
Ralf Schweer
Call centre
Absenteeism
Human factors and ergonomics
Occupational safety and health
Engineering
3
Papers
12
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0
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CCall—Healthy and Successful Work in Call Centres
2005
International Journal of Occupational Safety and Ergonomics
Alfred Benninghoven
Fritz Bindzius
Detlef Braun
Jutta Crämer
Rolf Ellegast
Udo Flowerday
Andreas Genz
Thomas von der Heyden
Wolfgang Pfeiffer
Dagmar Schittly
Ralf Schweer
Roger Stamm
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Prospective Work Design for Call Centers - a Practical New Approach
2004
Ralf Schweer
Andreas Genz
Udo Flowerday
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Der Uhrentest: Eine methodische Überprüfung hinsichtlich seines Einsatzes im geriatrischen BasisassessmentClock Completion Test: A Methodological Study with Regard to Its Use in Geriatric Assessment
2001
Ralf Schweer
Christina Naumann
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