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M. Lintala
M. Lintala
Marketing
Process management
Customer retention
Enterprise resource planning
Voice of the customer
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Customer Observation as a Source of Latent Customer Needs and Radical New Ideas for Product-Service Systems
2014
WCE | World Congress on Engineering
Jyri Hanski
Markku Reunanen
Susanna Kunttu
E. Karppi
M. Lintala
H. Nieminen
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