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Sérgio Moro

ISCTE – University Institute of Lisbon
University of Minho

91

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1540

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A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation.

2022 Future Internet
- Tianyuan Zhang
- Sérgio Moro
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Research Trends in Customer Churn Prediction: A Data Mining Approach

2021
- Zhang TianYuan
- Sérgio Moro
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Blockchain technology as an enabler of consumer trust: a text mining literature analysis

2021 Telematics and Informatics
- Catarina Ferreira da Silva
- Sérgio Moro
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Improving the Accuracy of Predicting Bank Depositor’s Behavior Using a Decision Tree

2021 Applied Sciences
- Fereshteh Safarkhani
- Sérgio Moro
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Digital transformation: Toward new research themes and collaborations yet to be explored:

2021 Business Information Review
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Air-travelers' concerns emerging from online comments during the COVID-19 outbreak

2021 Tourism Management
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Unveiling island tourism in cape verde through online reviews

2021 Sustainability
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Are Social Media and Mobile Applications threatening Retail Websites

2021
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A data-driven approach to measure restaurant performance by combining online reviews with historical sales data

2021 International Journal of Hospitality Management
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Insights from sentiment analysis to leverage local tourism business in restaurants

2021
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