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Jeffery S. Smith

Florida State University
Virginia Commonwealth University

35

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1385

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How does supplier CSR performance help to expand exchange relationships with major buyers? The moderating role of supply-side and demand-driven uncertainty

2021 Decision Sciences
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Exploring the social mechanisms for variation reduction for direct store delivery (DSD) and vendor managed inventory performance: An integrated network governance and coordination theory perspective

2021 International Journal of Production Economics
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Market Reaction to Abnormal Inventory Growth: Evidence for Managerial Decision-Making

2021 Journal of Management Accounting Research
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Just How Much Does the Tail Wag the Dog? Altering Inventory to Manage Earnings

2020 Decision Sciences
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Tension in the Emergency Department? The Impact of Flow Stage Times on Managing Patient‐Reported Experiences and Financial Productivity

2020 Decision Sciences
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Development and validation of a measurement scale for the experience capability construct

2020 Journal of Service Management
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Editorial: Delivering effective healthcare at lower cost: Introduction to the special issue

2020 Journal of Operations Management
- Lawrence D. Fredendall
- Jeffery S. Smith
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The Impact of Integrated Quality on Hospital Performance: An Abstract

2019
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The entitlement/forgiveness conflict of self-relevant and self-neutral relationships during service failure and recovery

2019 Journal of Business Research
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Service recovery system antecedents: a contingency theory investigation

2019 Journal of Service Management
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