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Jennifer L. Stevens

University of Toledo

6

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75

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Blockchain: a game changer for marketers?

2021 Marketing Letters
- Mark R. Gleim
- Jennifer L. Stevens
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Signaling green: Investigating signals of expertise and prosocial orientation to enhance consumer trust

2020 Journal of Consumer Behaviour
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Timeliness, transparency, and trust: A framework for managing online customer complaints

2018 Business Horizons
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Intercollegiate Social Media Education Ecosystem

2018 Journal of Marketing Education
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Tell it like it is: The effects of differing responses to negative online reviews

2018 Psychology & Marketing
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Eat Green, Get Lean: Promoting Sustainability Reduces Consumption

2017 Journal of Public Policy & Marketing
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