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Jian-Wu Bi

Northeastern University (China)

6

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525

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Modelling customer satisfaction from online reviews using ensemble neural network and effect-based Kano model

2019 International Journal of Production Research
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Wisdom of crowds: Conducting importance-performance analysis (IPA) through online reviews

2019 Tourism Management
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Ranking products through online reviews

2017 Information Fusion
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A method for multi-class sentiment classification based on an improved one-vs-one (OVO) strategy and the support vector machine (SVM) algorithm

2017 Information Sciences
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Multi-class sentiment classification

2017 Expert Systems With Applications
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A Method for Ranking Products Through Online Reviews Based on Sentiment Classification and Interval-Valued Intuitionistic Fuzzy TOPSIS

2017 International Journal of Information Technology and Decision Making
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Citations (53)