Using a symptom observation chart for dying patients: review of a service improvement tool

57 Background: In July 2014, following judicial review, the Liverpool Care Pathway for Dying Patients was withdrawn from the UK. An individualised approach to care for dying patients was advised, laid out in “One chance to get it right”. To support this, a symptom observation chart was developed at BSUH, a UK teaching hospital with cancer centre. At the point where a patient is diagnosed as dying, this innovative tool replaces vital signs assessment tools and facilitates regular and rigorous assessment of symptoms. Additionally, it aims to improve communication between healthcare professionals (HCPs), by showing trends in symptoms over time, and to trigger urgent physician review if optimal comfort is not achieved. It has scoring and escalation prompts, similar to early warning score charts, using a red-amber-green system. Methods: 8 months after introduction, a self-completed questionnaire was distributed to HCPs. Questions related to demographic data, opinion on the chart using a 4-point Likert scale an...