Augmented Reality Using ViXAssist and HoloLens 2 for Automotive Service and Maintenance

The cost and complexity of service and maintenance are increasing as vehicles designs become more sophisticated. Holovis developed an AR maintenance system for a luxury vehicle OEM using the HoloLens2 and VixAssist to support service engineers at dealerships worldwide. The system is hands-free, allowing engineers to carry out service and maintenance tasks. Annotations can be added to selected Points of Interests (POI) via a virtual keyboard. Annotations are automatically uploaded to a remote server, which can be accessed by a separate third-party PLM or project management system to facilitate data integration. Users can select a POI and access relevant technical information, which is displayed as a floating window within the environment. This simplifies information access and eliminates the need for printed manuals. Holovis demonstrated that the technology has reached a level of maturity for early adopters. However, there remains a number of technical and ergonomics challenges that need to be resolve for wide-spread field operations.