Mobile payments using NFC technology in the light of empirical research

The purpose of this article is to examine the perception of NFC technology used in mobile payments by consumers. The article presents attitudes towards the NFC, from the point of view of specific groups of respondents, i.e. people owning smartphones with an NFC module, people actively using the NFC payments, and people using mobile banking applications. The basis of the article is a questionnaire survey, carried out with the use of the CAWI method in 2018, which was developed on the basis of the TAM technology acceptance model features. The results of the research allow determining the awareness of having and using the NFC technology. The obtained outcome also helps in defining the potential and direction of the NFC payments development on the Polish market.