THE ROADMAP FOR USING SHAREPOINT TO ENHANCE ORGANIZATION AND MANAGEMENT FUNCTIONS: HEALTHCARE ORGANIZATION- CASE STUDY

The optimum utilization of data usually requires powerful information solutions that will support the decision making, transfer the knowledge and improve the overall performance. Enterprise Content Management (ECM) is a powerful management tool designed to manage information better. Microsoft SharePoint, in particular, can solve multiple problems, start with losing data, repeated processes that consume time, low quality, poor communication among team members especially in remote locations, low accountability and in some cases fluctuating overall performance. OBJECTIVES: To provide an empirical roadmap for utilizing SharePoint for data capturing, saving (categorizing, finding), data manipulating, and information delivering. METHODS: Data was collected from multiple sources including an online survey and phone interviews, as a preliminary phase. then, a model presented by researchers to demonstrate real activities, relationships, and performance. RESULTS: a road map proposed to utilize the available features of SharePoint. The case study has focused on three (3) major features: 1) Document Management and 2) SharePoint Workflow, and 3) Business Intelligence (Status Indicator KPIs list and Dashboards). CONCLUSION: Enterprise Content Management representative by SharePoint can promote the healthcare administration activities to some extent, and to move forward the collaboration and accountability work environment. Keywords: Enterprise Content Management, SharePoint, Administrative Policy and Procedure (APP), Organization Chart, Key Performance Indicators, Workflow, Business Intelligence. Normal 0 21 false false false RO X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}