Bed Managers: The Patient’s Personal Assistant

Emergency departments in France are often saturated, “victims” of a vast number of patients seeking medical care, and of logistical problems linked to the lack of beds for patients waiting to be admitted. For over 10 years now, our ward has emergency nurses specially designated to facilitate patient orientation after emergency care. Over the years, the role and responsibilities of these nurses has evolved and improved. Their expertise is recognized at the highest level of the hospital administration. More recently in other emergency wards it has also become common practice, strongly backed by the Ministry of Health. These nurses are commonly known as Bed Managers. We would like to share our experience with you.