Access to Psychological Therapies - DCAQ in NHS Lothian: Phase 2 Report

The purpose of this document is to report on phase two of the Demand, Capacity, Activity & Queue (DCAQ) work carried out with Midlothian Psychological Therapies Service and East Lothian Psychological Therapies Service between April 2011 and March 2012. The overall project was broken down into two phases and this report is a summary of the work completed in phase two. The phase one report can be accessed at the following web address; http://www.qihub.scot.nhs.uk/media/220541/nhs%20lothian%20dcaq%20phase%201%20report%20vfinal2.doc The phase two report has two main purposes: To provide feedback on the work completed in phase two and to outline the additional service improvement opportunities that might be explored for each service participating; To provide a learning resource for other services interested in applying DCAQ.