Compliance of hand hygiene of healthcare workers in emergency care unit in a private tertiary hospital in São Paulo.

Methods An observational study was conducted on the compliance of HH for the five World Health Organization (WHO) indications. HCWs were observed during routine patient care in day shift. The authors also measured the technique of HH through hand washing or hand hygiene with alcohol-based disinfectant. An observational study was performed before and after intervention. This intervention did training with the multidisciplinary team and communication (posters, email, phone and video). The video was done with the healthcare workers in emergency care unit.