Rapportering vid överflyttning av patient : En kommunikativ konst

Background: A great deal of the related care injuries that develops in the hospitals often depends on communications failures. Reporting handovers is a great part of nurse’s daily work, the where report handovers purpose is to transfer information related to the patient between staff so that the patient safety can be ensured. Aim: To describe how the anaesthesia nurse and the ward nurse perception in the report handover of an postoperative patient. Method: Qualitative studies where made. Focus group interviews with total of ten nurses from the wards, nurses with experience from giving and taking reports in handover situations from the postoperative anaesthesia care unit (PACU), and eight nurses from the anaesthetic ward. The result where analysed with help from a content analysis, that resulted in one theme, two categories and nine sub categories. Result: Areport requires that the reporter follow a particular procedure and structure. It’s important that the report makes a common line for the listener, and that the information is not redundant. The environment is also important, it becomes difficult to make a good report when it’s stressful around, that also makes it difficult to maintain confidentiality. From both the anaesthesia and ward it’s a willingness to understand each other when it comes to patient handover, regarding to the stressfulness and the lack of care places at the wards. It’s important that the right amount of information about the patient is given, otherwise there’s a risk that the person receiving the report, stop listening. Discussion: The ward nurses lack the knowledge about the specific drugs during anaesthesia that are administrated by the anaesthesia nurse. That can bring a fatal consequence if the patient gets a residual paralysis of the muscle relaxant drug.